CIRM Course Outlines
Enterprise Concepts and Fundamentals
Session 1 Strategic Fundamentals
Session 2 Management Concepts
Session 3 Business Processes
Session 4 Quality
Session 5 Finance and Accounting
Session 6 Information Systems
Session 7 Human Resource Management
Session 8 Summary-Practical Applications
Designing Products and Processes
Session 1 Design Requirements
Session 2 Design Team Organization
Session 3 Work Structure-Resources
Session 4Work Structure-Design Output
Session 5 Continuous Improvement and Innovation
Session 6 Performance Measurement
Session 7 Summary-Applications
Identifying and Creating Demand
Session 1 Business Planning and Customer Demand
Session 2 Marketing
Session 3 Sales
Session 4 Customer Order and Customer Service
Session 5 Performance Measurement
Session 6 Summary-Applications
Delivering Products and Services
Session 1 Identification of the Delivery Strategy
Session 2Execution and Assessment
Session 3 Continuous Improvement
Session 4 Summary-Applications
Integrated Enterprise Management
Session 1 Introduction to IEM
Session 2 Function Perspective
Session 3
Enterprise
Perspective
Session 4 More
Enterprise
Perspective
Session 5
Enterprise
in its Environment Perspective
Session 6
Enterprise
Through Time Perspective
Session 7 Team Perspective
Session 8 Individual Perspective
For More Information contact Ione Dykstra 608-582-4191 | 